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SMS Terms & Conditions

Last updated: August 6, 2026

SMS Terms & Conditions

TrueBright Electric — SMS Messaging Program

Last updated: August 6, 2026

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About This Program

TrueBright Electric ("TrueBright Electric," "we," "us," or "our") operates an SMS (text message) program for customers and prospective customers who request service, request a quote, or otherwise provide their mobile number and consent to be contacted by text.

These SMS Terms & Conditions govern your participation in that program. By opting in, you agree to these terms.

How to Opt In

You may opt in to receive text messages from TrueBright Electric by:

  • Checking the SMS consent box on a quote request or service request form at www.truebrightfl.com and submitting the form with your mobile number
  • Providing your mobile number and verbal or written consent to a TrueBright Electric representative during a call, at your property, or on a signed estimate or work order

By opting in, you confirm that you are at least 18 years of age and that you are the subscriber of the mobile number provided, or that you are authorized by the subscriber to consent on their behalf.

Consent to receive text messages is not a condition of purchasing any goods or services from TrueBright Electric. You may request service, receive a quote, and complete any job with us without agreeing to receive text messages.

What Messages You Will Receive

After opting in, you may receive text messages from TrueBright Electric including:

  • Appointment confirmations, scheduling changes, and technician arrival windows
  • Job status updates, permit and inspection notices, and completion notifications
  • Estimates, invoices, and payment reminders
  • Replies to questions or requests you send us
  • Promotional messages, including seasonal service offers, maintenance reminders, and discounts

Messages are sent by TrueBright Electric and are not sent on behalf of any third party.

Message Frequency

Message frequency varies based on your service activity and the status of your job. On average, you will receive no more than 4 messages per month. You may receive additional messages in direct response to a request you initiate.

Message and Data Rates

Message and data rates may apply. Text messages are billed by your mobile carrier under the terms of your individual plan. TrueBright Electric does not charge for text messages, but your carrier may. Contact your carrier for details on your plan's messaging and data charges.

How to Opt Out

You may cancel at any time by replying STOP to any text message you receive from us.

After you send STOP, we will send you one final message confirming that you have been unsubscribed. You will not receive any further text messages from TrueBright Electric unless you opt in again.

You may also opt out by calling us at (407) 203-8999 or emailing hello@truebrightfl.com and asking to be removed from our SMS program. Requests made by phone or email may take up to 10 business days to process; replying STOP is immediate.

Opting out of text messages does not opt you out of phone calls or email from TrueBright Electric, and does not cancel any scheduled service.

How to Get Help

Reply HELP to any message for assistance, or contact us directly:

  • Phone: (407) 203-8999
  • Email: hello@truebrightfl.com
  • Address: 5048 Tinkham Ave, Orlando, FL 32812

Supported Carriers

Our SMS program is available on major U.S. wireless carriers, including AT&T, Verizon Wireless, T-Mobile, Sprint, Boost Mobile, U.S. Cellular, MetroPCS, Cricket, Virgin Mobile, and others.

Carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your wireless carrier and is not guaranteed by TrueBright Electric.

Changes to Your Mobile Number

If your mobile number changes or is reassigned, you agree to notify TrueBright Electric promptly at (407) 203-8999 or hello@truebrightfl.com so that we do not send messages intended for you to another person.

Privacy

Your mobile number and SMS consent information are handled in accordance with our Privacy Policy.

No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties. Mobile information may be shared only with service providers who help us operate our messaging program — for example, our telecommunications provider — and only as necessary to deliver messages to you, or where required by law.

Changes to These Terms

We may update these SMS Terms & Conditions from time to time. Updated terms will be posted on this page with a revised "Last updated" date. Material changes to the program will be communicated to active subscribers before they take effect.

Questions about our SMS program or these terms:

If you have any questions about this website, its messages, or how your information is handled, you can contact the message sender directly using the contact method(s) provided below.

Florida Electrical Contractor License EC13014479

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